En Cœur FAQ2023-09-21T14:25:53-04:00

The Foundation is committed to the health and well-being of its members. To help you get information quickly, we have put together these frequently asked questions. If you have a question which is not listed below, please do not hesitate to contact us at encoeur@en-coeur.org and we will get back to you as soon as possible.

Are the offices of the En Cœur Foundation open?2023-05-25T11:23:46-04:00

Following the Government’s announcement concerning the series of measures put in place to slow the spread of the coronavirus, the general management of the Foundation has asked all its employees to telework as of Monday, March 16.

We continue our work and remain available at all times, whether by telephone message or email at encoeur@en-coeur.org.

It should be noted that support for families is in no way affected by this decision and that all precautions are put in place. We remain in contact with pediatric hospitals for any request. The Foundation continues to support families.

Thank you for your understanding!

Sylvie Gerin-Lajoie
Executive Director

What to do in the face of the coronavirus crisis?2023-05-25T11:21:35-04:00

With the current situation regarding COVID-19 (coronavirus) and children with heart problems, the usual precautions are essential such as washing your hands, avoiding crowds and staying home as much as possible. See the COVID-19 section to learn more.

We will update this section as the situation evolves.

We invite you to take good care of yourself and your loved ones! Good luck.

Additional informations

What happens to my registration for an activity if it is postponed or cancelled?2023-05-25T13:27:52-04:00

If an activity is postponed, the Foundation will honour your registration and it will remain valid. If you are not available on the postponed date, or for any other reason, you can also request a refund for your registration.

In the event of cancellation, the costs incurred for the activity will be refunded to you at your request. It is also possible to convert your registration fees into a donation to En Cœur.

Please note that a communication has already been sent to all participants of the postponed or cancelled activities. Check your spams if you did not receive anything.

How can I make a donation?2023-05-25T13:21:15-04:00

At all times, several options are available to you to make a donation to the En Cœur Foundation. You can make your donation online or by mail (cheque or credit card).

Every donation counts, regardless of the amount!

When will I receive a tax receipt?2023-05-25T13:21:47-04:00

If your donation is made online, you will receive your tax receipt immediately. It will be included in your confirmation email.

If your donation is made by mail, you will get it the following month.

What is your donation used for?2023-05-25T13:22:59-04:00

Your donation ensures the sustainability of the En Cœur Foundation, but also quality services and support for families. Your donation allows us to help an average of 365 families annually;

  • 17,400 paid nights over the past 5 years;
  • 31,000 meal coupons offered to families over the past 5 years;
  • 4,000 parking days reimbursed to families over the past 5 years;
  • $69,000 in donations of small medical equipment for families over the past 5 years;
  • Listening to families of children with heart disease;
  • Loan of equipment to facilitate the transition at home;
  • Development of tools for understanding the disease.
Can I become a volunteer with the Foundation?2023-06-28T13:59:39-04:00

Yes, the Foundation is fortunate to be able to count on the support and dedication of its community. Get involved because together we can make a difference: become a volunteer.



You can donate to the Foundation. No matter the amount or the frequency, your donation has an impact.

Fundraising campaign2023-05-25T12:00:38-04:00

Take the initiative to organize your own online fundraising campaign. The first step is to complete the application form. Once your application has been approved, a member of the Foundation will contact you.

Fundraising activity2023-05-25T12:00:03-04:00

Do you have an idea for an activity to propose to En Cœur? Complete the fundraising application form and once your application has been received and approved, a member of the Foundation will contact you.

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